Last updated: 18 June 2026
This policy explains how we handle personal data in connection with consulting inquiries and engagements. It is written with the EU GDPR as a strict baseline, which we apply to all clients regardless of location, and is separate from the privacy policy for our software products.
EAST-WEST IT Solutions, Andreas Mehner, Despota Stefana Lazarevica 2, 15000 Šabac, Serbia. Email: kontakt@EWITSolutions.com.
When you contact us about a project (by email or a contact form), we process the data you provide — such as your name, email address, company and the details of your request — in order to respond and to prepare a possible engagement.
During an engagement we may process confidential project information. Such data is processed only for the purposes of the engagement and, where agreed, under a separate non-disclosure agreement.
We process data to take steps prior to entering into a contract and to perform it (Art. 6(1)(b) GDPR) and on the basis of our legitimate interest in responding to inquiries (Art. 6(1)(f) GDPR).
We do not share your data except where necessary to perform the engagement or to comply with legal obligations.
We keep inquiry and project data only as long as necessary for the purposes described and for as long as required by statutory retention obligations.
You have the right to access, rectify, erase or restrict the processing of your data, the right to data portability and the right to object. Contact kontakt@EWITSolutions.com. You may also lodge a complaint with a supervisory authority (for example, the data-protection authority in your country of residence).
We are based in Serbia, a country outside the EU/EEA for which the European Commission has not issued an adequacy decision. Where we process personal data of clients or prospects in the EU/EEA, we handle it in accordance with applicable data-protection law and put appropriate safeguards in place where required for such transfers.
We may update this policy; the current version is always available on this page.