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Terms of Service

Last updated: 28 August 2026

These terms govern the purchase and use of the software applications offered by EAST-WEST IT Solutions (owner: Andreas Mehner; "we", "us"). They apply to our software products only; consulting services are governed by separate terms.

1. Scope

Purchasing, downloading or using our software constitutes acceptance of these terms. Anyone who does not agree should not use the software.

2. Licence

A purchase grants a non-exclusive, non-transferable licence to install and use the software on the number of devices stated for the edition purchased.

The licence is granted for an unlimited period as a one-time purchase and does not include a subscription.

3. Permitted use

The content of this website is protected by copyright. The website must not be misused — this includes attempting unauthorised access, disrupting the service, or using it for unlawful purposes.

The software and its licence keys must not be redistributed, resold or sublicensed, and licensing or technical protection measures must not be circumvented, except where such restrictions are prohibited by mandatory law.

4. Free and demo versions

Where we offer a free or demo version of an app, its limitations are described on the product page. Demo versions are provided without warranty.

5. Orders, prices and payment

Orders are processed by Lemon Squeezy as Merchant of Record. Prices are stated in euros; any applicable taxes are calculated and shown at checkout.

The contract is concluded when the order is confirmed.

Our Refund Policy applies in addition to these terms.

6. Delivery

The software is delivered digitally as a download together with a licence key, sent to the email address provided at checkout.

Where a statutory right of withdrawal applies (for example, for consumers in the EU and the UK), express consent to the immediate supply of the licence and the acknowledgement that this right is thereby lost are obtained at the Merchant of Record's checkout.

7. Updates

We may provide updates and bug fixes at our discretion. We do not guarantee that updates will be provided for any specific period.

8. Warranty and liability

The software is provided "as is". Mandatory statutory warranty and consumer rights remain unaffected.

To the extent permitted by law, we are not liable for indirect or consequential damages or for data loss. Keeping backups of important data before deleting files is the user's own responsibility.

9. Governing law

These terms are governed by the laws of the Republic of Serbia, without prejudice to mandatory consumer-protection provisions of the buyer's country of residence.

10. Changes

We may update these terms; the version in force at the time of a purchase applies to that purchase.

11. Severability

If any provision of these terms is or becomes invalid, the remaining provisions stay in effect.

12. Contact

EAST-WEST IT Solutions, kontakt@EWITSolutions.com.